Genisys’ Oracle Centre of Excellence offers a comprehensive range of services on the Oracle technology platform, from consulting through hardware and software procurement and implementation, to ongoing support. Our Oracle technology specialists are experienced in different areas of the Oracle products including Oracle Database, Oracle Applications / E-Business suite and acquired products including PeopleSoft and Siebel.
Our Service Portfolio
Database Support Offerings
Our managed services team provides core DBA support services. We have experience managing large to very large databases across multiple locations on behalf of our customers, using the latest monitoring tools such as Oracle Grid.
· Database installation and configuration
· Patch management
· Regular health checkups
· DB upgrade services
· Named primary and secondary DBAs
· 24x7 support, proactive monitoring, fault resolution and incident patching
· Technical health checks
· Performance tuning
· Backup and recovery
· Apps DBA services*
o Health checkups and pro-active daily or weekly monitoring
o Installation and configuration
o Scheduled cloning
o Backup and recovery
o Hardware sizing during implementations and upgrade
Click to download Oracle DB support datasheet
Oracle Applications Offerings
Whether you are looking to implement, rollout, or upgrade Oracle’s E-Business Suite, Genisys has the resources and experience to deliver large, complex projects on-budget and on time. Our pool of functional and technical resources boast rich domain experience and is well experienced with AIM. Our customization services help you make the most of your investment with user-centric interfaces and extensions that meet specific needs. What’s more, we supplement customizations with a comprehensive technical documentation service that follows well defined-methodologies to help you update and reorganize outdated or obsolete documentation for multiple Oracle application instances.
Our Service Portfolio
· Finance Functional : GL,AP,AR,FA,CM
· Distribution: PO, OM,INV
· HRMS: Core HR and Payroll, OTL
· CRM : Sales online, Marketing online, Telesales, Teleservice, Service contracts
· Oracle iStore
· Manufacturing: WIP,BOM
· Oracle Projects
Customization, Interfaces and extensions
· Development of new reports on Reports 10g and BI publisher / Discoverer reports
· Development of new forms on OAF and Forms 10g
· Development customization of workflow components
· Building interfaces to / for data conversion components
· Application upgrade from Oracle E-business suite 10.x / 11. to R12.1.3
· Moving from one operating systems to Oracle Linux
· Database upgrades
· Functional testing services during upgrade
· Technical writing / documentation service
Technical Document Management
· Installation and configuration of WebLogic / other servers
· Installing Forms/Reports 11g components
· Migration of Forms / Reports from 6i / 10g to 11g
· Application development and application maintenance
E-Business Suite Support
Genisys are experts in Oracle E-Business Suite and will ensure your Oracle E-Business Suite system is available, secure and optimized. With Genisys Support and Managed Services, your business will achieve maximum performance from your systems with less complexity and cost.
Click to download E-Business Suite Support datasheet
Technical writing services
Most Organization who have implemented Oracle E-business suite lack proper or updated CEMLI or setup documentation. These documentations are necessary for doing managed services and are useful to doing an estimate before going for a application upgrade process. Genisys Oracle expert team can help you to re-write these technical and functional documents.
Click to download Technical writing datasheet
Oracle E-Business Suite Upgrade
Oracle E-Business Suite R12 marks a tremendous stepping stone for businesses operating ERP systems but for many organizations, the route to Release 12 can seem daunting. Genisys are Oracle Application Experts and we can help you assess, understand and complete your upgrade to Release 12 in the most cost and time efficient way, delivering the maximum business benefit with the new features and functionality.
Businesses are now reaping the benefits of making the move to Release 12 with the ability to effortlessly globalize their business strategies in terms of decision making and management to experience significant competitive advantages.
The new features and functional enhancements that accompany the latest EBS upgrades including Supply Chain Planning and operations for companies with decreased operating costs, faster reporting, enhanced functionality and a reduced need for costly customizations.
Click to download Oracle Release 12 Upgrade datasheet
Forms / Reports Modernization
Many companies have made significant investments in developing home grown applications using Forms 6i/Reports 6i. These applications are either deployed as client /server or web based application. Oracle is having definite plans to release newer version of forms in newer releases. And these development components will remain a part of Fusion middleware /applications in future. All the information about latest releases and statement of direction can be found in this link. Now for companies who are using older versions of Forms/reports, it does make sense to migrate to newer version. This helps in re-using the investments made earlier and make the application web enabled.
Click to download Oracle Forms / Reports Modernization datasheet
Oracle DW and BI Offerings
OBIEE from Oracle is a comprehensive, next-generation Business Intelligence platform. Its powerful BI capabilities, all built on a single, unified architecture can help distill and deliver information from all enterprise data sources, and is scalable, making it suitable for enterprises of all sizes.
Genisys has extensive experience implementing OBIEE from scratch. We offer a comprehensive range of Business Intelligence & Data Warehousing (BI/DW) services, including:
· Installation and configuration of WebLogic servers
· Configuration of OBIEE 11g components on WebLogic
· Building custom Data Warehouse solutions, interactive dashboards and BI reports
· Migration of Oracle Discoverer reports to OBIEE 11g or latest version
· Customization of standard dashboards for Oracle E-business suite R12.x
Click to download Business Intelligence Solutions datasheet