Genisys helped the organizations to act and react to customer issues and provide them a delighted experience for future service
- Provide insights to act and address on the social sentiment of the product to avoid any negative marketing, gain sales boost
- Helped in initiating the marketing campaigns and promotional activities right in time with the help of real time insights
- System Capable of both predictive and prescriptive analytics
The system uses customer data, call center logs or social interactions on Twitter and Facebook etc. Which can be structured, semi-structured and totally unstructured.
The module provides insights such as customer’s choice & preferences, history of purchases, the frequency of store visits, product feedback etc.
Provided the self-service business intelligence to business user to create, manage and share their insights with team membersEnquire