Introduction
In today’s rapidly changing business landscape, the integration of leading-edge technologies has become essential for companies striving to maintain a competitive edge. One such technology with immense promise for the BPM industry is Generative AI. This transformative technology has the potential to revolutionize various aspects of BPM operations, from customer service to data analysis. How we delve into the ways in which Generative AI is reshaping the BPM landscape and driving innovation.