A multinational luxury fashion company, that designs modern accessories and lifestyle collections wanted to migrate and automate their business processes. The company boasts a wide range of products, across five continents in over 1,000 directly-operated stores worldwide.
Problem
With such expansive operations and a premium brand reputation to uphold, the retail brand needed meticulous visibility over stock levels, supply chain management and customer service.
The retail brand turned to Genisys to migrate its legacy system to an enhanced intranet infrastructure. Its goal was to improve operational efficiency, eliminate security risks and improve customer satisfaction.
Technology used
- SAP (ERP)
- .NET 4.0
- IBM Web sphere
- SharePoint
- SQL Informatica
- Data Wharehouse
- ETL
- MicrostrategyServer
- Oracle /MySQL
- Tidal
Solution
Genisys implemented the new architecture in sprints to ensure the project was completed on schedule and within budget.
Genisys provided the fashion company with core business process automation, order tracking tools, XML component configuration and breadcrumb integration, as well as Google Analytics to measure website performance.
The result was improved business efficiency, reduced IT maintenance costs, increased business continuity and lower security risk. Importantly, the improved process management significantly reduced order turnaround time, improving its customer experience and upholding brand values of innovation and authenticity.
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